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Михаил
Санкт-Петербург
•
20 декабря 2018
дополняю свой предыдущий отзыв. В общем после публикации моего отзыва, со мной связался сотрудник Петровича и сказал, что Эйнхель шокированы таким отзывом о своем товаре и хотят лично убедиться в некачественной работе аппарата. Спросил разрешение на передачу контакта их представителю. после со мной связался человек из Эйнхеля. Я рассказал что к чему. что покупал понимая, что он не будет всасывать куски бетона. что мне было нужно просто собрать пыль. в общем 2 недели созванивались, все не могли договориться по времени встречи на объекте. Вчера всё-таки приехал. рассказал, что у данной модели нету Хера фильтра и она не предназначена для мелкофракционной пыли!!! Карл! пылесос, который не предназначен для сосания пыли. Мол его конек столярная стружка и дачная уборка и т.д. по итогу вручил мне новый пылесос и пожелал успехов. В общем приятно, производитель и Петрович вообще отреагировали на мое возмущение. Респект им и уважуха. Но пылесос этот мне не подходит. Достоинства: Эйнхел вышли на связь для решения спорной ситуации.
